On April 27, on the front page of the New York Times, Elisabeth Bumiller has an article entitled: We Have Met the Enemy, and He is PowerPoint.

Speech professionals like me, along with many other communication experts, have had a love-hate relationship with PowerPoint for years.

Now we see that the leaders of our military are having the same debate: At what point does PowerPoint become a hindrance rather than an aid?

I remember the story about Lou Gerstner when he took over IBM. He went to his first meeting as CEO and sat down to watch a PowerPoint presentation on what was wrong with the company.

Within minutes, he asked that the projector be turned off and simply said, “Let’s talk.”

There is something wrong when we ask people to listen to us and give them something to read at the same time.  I’m not a cognitive scientist, but I don’t think the human brain was designed to listen to a speech and read at the same time.

There are many people who have done research into these issues and we should heed their call.

Cliff Atkinson at www.sociablemedia.com has published a book entitled Beyond Bullet Points.  He makes an elegant case for the use of imagery, the structure of story, and the effective use of clear outlines and headlines.

Cliff based some of his methodology on the work of Professor Richard E. Mayer at the University of California.

Professor Mayer and others have done ground-breaking research into the Principles of Cognitive Guidance:  basically, how do you get people to follow what you’re saying.

These Principles apply to teaching, lecturing, and presenting, and are extremely useful to all of us who must make sense out of complexity.

Many of us are also familiar with Edward Tufte, Professor Emeritus at Yale, who has done extraordinary work on the visual display of quantitative information.

His paper, The Cognitive Style of PowerPoint, was published in May 2003, and while it has been found to be strongly biased against PowerPoint, it has helped to point the way to a more effective use of visual displays in business settings.

In my work within big Pharma, financial services, and strategic consulting shops, I am amazed at how much time managers spend designing slides.

When you add up the cost of pulling everyone into a meeting, and the cost of an executive salary paid to a manager to create slides for a week, the amount spent is considerable.

And if you add in the fact that the audience may frequently get bored, or confused, or simply exhausted from the onslaught of daily PowerPoint presentations they have to sit through, you have an additional cost in lower morale and disengagement.

As the article in the Times says, PowerPoint probably isn’t going away anytime soon.  But it is time to make it clear that PowerPoint is a tool that we can use more effectively by using it according to proven principles of science, and not according to our legacy corporate habits.

Sims Wyeth is a speech coach in Montclair, NJ specializing in presentation skills andpublic speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

If you’ve ever lied, you know that specificity is more persuasive then generalities.

Therefore, be specific when speaking to physicians.

Not because you’re lying, but because you want to tell the truth in a memorable and convincing manner.

For instance, when I got home after shooting spitballs at cars through a straw when I was 10, I told my mother I had been building a tepee out of sticks and leaves that Mr. Johnson had raked up after the recent windstorm and piled behind his barn under a tarpaulin.  Worked like a charm.

Data might seem persuasive, but actually it’s not.  That’s because we know in our hearts that 63.92% of all statistics are made up.  (Cough, cough.)

Really though, data is about large numbers of anonymous people.  And doctors know that no two patients are alike.  At least the good ones do.

Be specific about your target patient population, and make sure your doc hears you probing for specifics about his patients, and talking about specific patient types that could benefit from your drug.

Go figure!  Limiting your market can make you a more successful rep!

Sims Wyeth is a speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

My friend and colleague Patricia Fripp, one of the finest speakers and teachers in this world or the next, has a wonderful phrase.  “Sameness is the enemy.” 

What does she mean by this?  Here’s my take on it.

She means that speakers can’t hold the attention of a room full of people when they get stuck on the same channel for too long.

What is a channel?  Well, it’s something physical, mental, vocal, or verbal that you are doing too much of.

For instance, if your voice springs forth at the same volume all the time, your audience will tire.

If you plod or speed at the same pace for the duration, they will grow weary.

If you lack variety of pitch, and fail to make important words stand out from the less important, they will struggle to follow your reasoning.

If you stand in the same place for too long, your listeners will get fidgety.

If you move constantly back and forth across the floor like a shark, they will get distracted.  Such movement is noise, not signal.  It distracts from what you’re saying.

If you gesture too much, they will be drawn away from your content.

If you don’t gesture at all, they will struggle to understand your point of view, or how you feel about the issues, and will be less focused.

If you talk about yourself ad infinitum, their eyes will glaze over.

If slide after slide shows data, they will fatigue.

If you use fat words too often (big fancy ones) some listeners will withdraw in shame, and others will attack in a rage.

If you use skinny words (simple everyday ones) you may lose the more sophisticated members of your audience.

If you spend too much time in the world of the general and abstract, they will lust for particulars and stories.

On the other hand, if you deal exclusively in facts, they will wonder what your point is.

And if you make a theoretical case for action, they will drop out of listening because they hunger for a real world example to help them SEE what you SAY.

To paraphrase Adlai Stevenson, the way of the speaker is hard, requiring constant channel surfing in order to retain the attention of the viewer. 

Sameness is your enemy.  Variety, diversity, and surprise are your greatest allies.

Bring them with you to your next presentation.

Sims Wyeth is a speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.