Executive Speech Coach NJ - Sims Wyeth » effective speaking

Presence is knowing what to say

admin — Fri, 20 Aug 2010 17:38:39 +0000

Robert Selander, the former CEO of MasterCard, had a thing for “presence.”

When asked what he looked for in those he hired, he said, “Leadership, results, and presence.”

About presence he said, “At varying levels of the company you deal with different stakeholders. Having somebody spend time with a member of Congress is very different than having somebody go downstairs and see that they were appropriately replacing a torn carpet.

As I’ve gone through my career, I’ve been challenged to deal with different stakeholders. Internally when I was younger and more junior, I probably did pretty well with peers. But how do you credibly communicate with more senior people, who are not as concerned about details, but want a bigger picture?

So it’s a combination of how you convey things and what you convey to various stakeholders. Presence is learning to deal with different audiences in a way that allows them to get what they need out of interactions and ensures that the well-being of the company is looked after.

I think you can be a good communicator and you still may not have presence. There may be someone who is very articulate on a subject and they know levels of detail. When you get with a particular audience it may not be appropriate to go into those levels of detail, or you may create doubt by even going into the subject matter.

Some people are not very good communicators, but boy, when you get them into their subject matter, they know exactly where and how far to go.

Others are brilliant communicators, but because of the connection between their thoughts and the synapses firing and the words coming out, there isn’t enough time and introspection. Therefore, they brilliantly communicate something that they shouldn’t be talking about.

Presence is knowing what to communicate, and how.”

Sims Wyeth is an executive speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

Stage Fright Vanquished

admin — Thu, 05 Aug 2010 13:45:02 +0000

This from Body Odd:

Before now, those with performance jitters have had to contend with the nausea and the nerves on their own, or take beta blockers to battle the symptoms. New research has come up with another way to fight stage fright: biofeedback.

“Our research looks at both the psychological and physiological effect of stage fright,” says Dr. Myron Thurber, a counselor, physical therapist and biofeedback expert from Spokane, Wash. “It raises our conscious awareness of our heart rhythms by allowing us to see them on a screen.”

In the study, anxiety-ridden musicians were trained in the use of a small biofeedback machine to “train” their body’s emotional response to stress. After being hooked to the device with an ear clip or finger monitor, the musicians could see their heart’s responses to both anxiety or stress (typified by a jerky, edgy pattern) as well as feelings of joy or appreciation (a smooth, coherent pattern). After four sessions, the subjects were able to shift their emotional response – holding onto the feelings of joy even while performing – successfully keeping the stage fright out of the limelight.

“After we trained them, people reported on average about a 70 percent improvement in playing ability as well as the same decrease in their sense of stress or performance anxiety,” says Thurber.

In other words, no more flubbed notes, flushed faces or tossed cookies in the recital hall restroom.

Even better, Thurber says the biofeedback machine is both versatile – it can be used for other types of anxiety such as test taking or public speaking – and unobtrusive (about the size of an iPod).

“Some people would practice using it in the recital hall before a performance,” he says. “People are used to seeing little handheld devices so we hardly notice them any more.”

Have you ever gotten nervous before performing or speaking in public? What happened?

The Youie Youness of You

admin — Wed, 21 Jul 2010 14:40:56 +0000

Gary Forman is a speech writer I work with. He was developing a stump speech for himself, and he came over to read it to me and get my feedback.

It was fabulous, and so was he, although I did have a few nits to pick here and there. (It was a little long and I wanted a bit more problem definition.)

But what I really liked was a magical and playful phrase evoking the importance of bringing yourself into any talk you make: the youie youness of you.

Gary was adamant on the subject of authenticity, self-expression, and presence. He made the case that if you hold yourself back, or try to be something you’re not, you are absent, not present.

We debated about the universality of that claim. What if, I asked, the youie youness of you is monotonous, tentative, and disorganized? Does that still work?

Gary is smart, opinionated, and experienced as a writer and performer, so the Gary-like Garyness of Gary is ready for prime time.

But if my name is Casper Milquetoast, the Caspar-like Casperness of Casper may not serve me well if I’m presenting myself in public. Caspar must learn how to project his ideas effectively. He can be Casper, but he needs to learn a few techniques, like how to write a speech, how to craft a presentation, use PowerPoint effectively, and project a stage presence.

It is liberating to hear Gary speak about the Youie Youness of You. He gives us permission to let our talents take over, to trust ourselves, and to say, “I AM GOOD ENOUGH.” He holds out the possibility that there is joy in public speaking and presenting, because it is a deep experience of self-expression for the speaker.

I suppose I’m a bit of a technician. I don’t think the average guy should walk on a wire between two buildings without some serious training. Nor do I think he should walk out on stage to deliver a speech or presentation without an adequate amount of knowledge and skill.

Nevertheless, Gary is right. No matter what you talk about when presenting, your audience is thirsty for the youie youness of you.

Using speaker’s notes

admin — Tue, 29 Jun 2010 19:24:20 +0000

When we watch TED talks, such as Rory Sutherland’s on the power of advertising, or Hans Rosling’s on the power of data, we are watching two men who know their way around the presentation platform.

Both speak without notes, use pictures and graphics as visuals (without a bulletpoint in sight), demonstrate that they have internalized their content, and in fact have memorized some verbal “riffs” that delight their listeners.

But what if they had used notes? Would that have damaged the appeal of their presentations?

I think it depends on how they used them.

If they had stood, hands in-front, head down, clutching a deck of 3×5 cards, yes—they would have damaged their appeal.

But if they had had, at their disposal, a lectern or a table, where they could have gone to glance down at an outline, would that have hurt their appeal? I doubt it, as long as each of them maintained their liveliness and engagement with their listeners.

Audiences crave intimacy with a speaker. In addition to getting the pleasure of a new thought from a speaker, (or having an old idea buffed and polished) they want the speaker to be good company—entertaining, bright, and well-informed.

When we use notes in such a way that we devote the bulk of our attention to the audience, and not to the documents in front of us, we are in the zone of peak performance.

After all, the presence of notes indicates that we have prepared, that we strive to be organized, and that we are respectful of the gift that our listeners give us—the gift of their attention.

Voice and Speech Training

admin — Mon, 14 Jun 2010 16:57:52 +0000

Angela Lansbury and Cate Blanchett spoke briefly at last night’s TONY AWARDS ceremony. They both have magnificent speaking voices.

They were not alone. Most Broadway actors have strong speaking voices. The question is: did they become successful because they were gifted with such speaking voices, or did they work to develop their instruments?

The answer? Who knows? Some of us are born with a distinctive speaking voice, some of us are not, and others work their butts off to develop their speaking voice so they can have the career they want.

You are not an actor, and yet like an actor, your success depends on the impression you create and on how you perform on the job. In fact, the sound of your speaking voice is arguably the most memorable thing about you: it echoes in the minds of those who have met you and worked with you. Yet most of us get no training on how to use our speaking voices.

That’s too bad, because the speaking voice is perfectly trainable. It can be tuned, like a guitar or a piano. And training your speaking voice can be incredibly fun.

Here in New Jersey, training the speaking voice is a personal and professional goal for many. Whether they are young women seeking to increase their image of authority and gravitas when they speak, or men with successful careers who want to minimize the stigma of an accent, they seek out private or group instruction in training the speaking voice as a passport to success.

Training the speaking voice covers:

how to breath in order to support your sound
how to release habitual tension in the speaking process
how to expand the range, resonance and deep dark color of the voice
and how to enunciate vowels and consonants with clarity and precision

Because New York and New Jersey are melting pots of ambitious and successful people—people who see opportunity and want to take advantage of it—many of them want to develop their speaking voices as their number one calling card.

Also a large number of major corporations in New York and New Jersey want to retain highly skilled knowledge workers who must interact with teams and present their specialized knowledge to others. Helping these people to contribute to the organization is one of the many reasons why companies seek out training for voice and speech.

The speaking voice is the world’s greatest instrument—of leadership, change, and communication. Tune your instrument. Practice your instrument. Become a master of your instrument.

The rewards, for you and your company, will be positively resounding.

In search of creative public speaking

admin — Tue, 08 Jun 2010 17:47:47 +0000

You may be familiar with Matt Latimer’s book Speech*Less about his career as a speechwriter in Washington during the Bush administration.

Apparently, President Bush had learned at Yale that all speeches should have an introduction, three points, a peroration, and a conclusion.

(What’s a peroration? It’s the wrap-up, in which you remind the audience, in new words, what has been proven and what you urge them to do.)

Matt the speechwriter found this template lacking in creativity. “To hell with Yale,” says Matt on page 188 of his book. “I’d gone to the University of Michigan, where we learned that speeches should be fun.”

I agree. A speech without the spirit of humor, or joy, or playfulness is about as exciting as a mashed-potato sandwich.

To stimulate your creativity as a speechwriter or presentation developer, I give you Mr. Tom Waits.

Tom Waits is a good model for creativity, because on National Public Radio, Tom interviewed himself (itself a creative act,) asks himself some creative questions, and comes up with creative answers.

For instance, he asks himself what’s the most curious record in his collection.

His answer? “In the seventies a record company in LA issued a record called ‘The best of Marcel Marceau.’ It had forty minutes of silence followed by applause and it sold really well. I like to put it on for company. It really bothers me, though, when people talk through it.”

Then he asks himself what’s wrong with the world.

“We are buried beneath the weight of information, which is being confused with knowledge.

Quantity is being confused with abundance, and wealth with happiness.

Leona Helmsley’s dog made $12 million last year… and Dean McLaine, a farmer in Ohio, made $30,000.

It’s just a gigantic version of the madness that grows in every one of our brains. We are monkeys with money and guns.”

Click on the link and read the rest of it. It’s playful and will invite your creativity to e-merge with your business savvy.

Sims Wyeth is an executive speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

Public Speaking Training: Don’t get too slick

simswnj — Sat, 16 Jan 2010 17:08:24 +0000

When does a polished speaker become slick?

I ask this question because I occasionally see so-called “professional speakers” behaving in peculiar ways. They have developed a presentation “style” that doesn’t seem natural, that smacks of late night infomercials and snake oil charlatans.

What they do would get them fired in most corporations, not because of what they say, but because of what their style says about them.

First, let’s define the terms. Polished means at ease, organized, and skilled at structuring and delivering a talk.

Slick means gimmicky, schticky, schmaltzy, overdone, histrionic, overly theatrical, manipulative, and insincere.

A polished speaker does not let his desire to impress overwhelm his obligation to provide something of value to the audience.

A slick speaker has a routine that he uses to dazzle his audience, and seems more interested in wowing than connecting.

I’m not saying that style is unimportant. But the style of a speaker should suit the topic and the occasion. A style that draws attention to itself, or is out of sync with the content, undermines the credibility of the speaker and creates a gap between speaker and audience.

Most of us live at a safe distance from the polished to slick border line. But as we get more skilled and confident, let us beware of the danger.

Audiences crave intimacy with a speaker. Slickness turns them off.

Sims Wyeth is a private speech coach in Montclair, NJ specializing in executive speech coaching and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

NJ Voice and Speech Training Coach Can Help Improve Public Speaking Skills

simswnj — Tue, 16 Jun 2009 19:58:27 +0000

Busy executives who want to improve their public speaking skills now have a new opportunity to master effective speech and public presentation techniques with “Training the Speaking Voice”.

We are judged by how we speak, write, and think-in that order. That’s why it’s crucial that professionals speak their thoughts in a manner that is easy to understand, and inspires trust and respect in their listeners. Training the Speaking Voice, is a developmental process customized for each individual and group to achieve targeted outcomes.

I created the program after an increase in demand from executives and professionals seeking ways to improve the clarity and impact of their sound and enunciation, or with those who speak English with a regional or foreign accent.

The program is excellent for public speakers or executives looking to enhance their professional opportunities with dynamic speaking capabilities. The exercises open up new possibilities for self-awareness as well as professional and personal growth.

Typical voice and speech training issues include:

speaking too softly
speaking too quickly
lack of expression (monotony of pitch, volume, and speed)
vocal fatigue
too many “ers” and “uhms”
an accent that makes the speaker hard to understand

About Training the Speaking Voice

Training the Speaking Voice is an Executive Education Program, customized for each individual and/or group, to achieve targeted outcomes.

Candidates for the program include those whose clarity or personal impact is impeded by an accent, or by less than optimal voice and speech habits.

The program follows an intuitive path.

First, we record & identify the voice or speech challenge.
We introduce exercises to address the issues.
The candidate receives coaching in person, and practices on her own.
We measure the change, report the results, and provide guidance for continuing growth and awareness.

To support the face-to face instruction, we provide easy to use written materials, customized recordings for home (or car) study, and web and phone tutorials.

More information is available online at http://www.simswyeth.com/services/voice-speech-training

Sims Wyeth is a speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

Voice Training: The Vocal Fry

simswnj — Thu, 11 Jun 2009 15:02:56 +0000

When bacon fries, it makes a crackling, bubbling, splashy sound and smells delicious.

When young women fry their voices, they make a grinding sound in the back of their throats, and regardless of how they smell, they are undermining their stature and impact by doing so.

I am going to call the Center for Disease Control to announce that I have detected a dangerous new epidemic of The Vocal Fry. (Please see the bottom of this posting for a definition of Vocal Fry.)

It has mostly infected young women, and it makes them sound as if they’ve run out of air, and are generating their voices by grinding their vocal chords together.

It manifests itself mostly at the ends of sentences. To me, it makes them sound tense, cerebral, and unappealing. I do not want to listen to them speak about anything.

No doubt this is a failing on my part, but I am confessing now, in public, that The Vocal Fry is like fingernails on a blackboard to me.

I think it’s mostly educated young women, maybe even educated young women from a certain background that have developed this as a fashionable way to talk.

I am going to capture recordings of it and put them up here on the blog, or on my other blogs at www.simswyeth.com/blog or at executivespeechcoachny.com

The human voice must stand guard over the content of a spoken message, or the content will evaporate, no matter how precious it was in itself.

The Vocal Fry has to go.

Definition:The vocal fry register (also known as pulse register, laryngealisation, pulse phonation, creak, glottal fry, glottal rattle, glottal scrape or strohbass), is the lowest vocal register and is produced through a loose glottal closure which will permit air to bubble through slowly with a popping or rattling sound of a very low frequency.

Communication Training: Focus on Your Audience

simswnj — Fri, 01 May 2009 20:31:52 +0000

The paradox of effective speaking is that when you focus on the information needs of your audience, your needs for recognition and respect are fulfilled.

However, when you focus on your own needs to tell them everything you know, regardless of their interest, their willingness to listen and respect you as an expert is damaged by–well, too much talking about what’s in your head, and not enough talking about what’s in theirs.

They therefore think less of you. Thus, paradoxically, when you focus on your own needs, you damage your audience and yourself.

Effective Speaking: Yeah, But…

simswnj — Thu, 23 Apr 2009 13:55:35 +0000

“Every word uttered evokes the idea of its opposite,” said Goethe. This is true because no single statement can summarize the totality of a person, object, idea or event.

For instance, if I say, “President Obama is a great public speaker,” my listener might be thinking, “Yeah, but…” and then come out with, “He says ‘er’ and ‘uhm’ too much in interviews.”

At that point, I am stuck with rephrasing my original assertion, because I was talking about my impression of the President speaking at formal occasions.

I would have done better to say, “The President is a great public speaker on formal occasions, although he ‘ers’ and ‘uhms’ too much in interviews.”

If I’d said that, then I would have been able to talk about the President’s accomplishments as a platform speaker without having to defend my incomplete assertion.

Furthermore, I would have demonstrated that I had thought about the pros and cons of the President’s speaking style, and would therefore have earned more credibility with my listeners.

It pays to say what you have to say, and also say what you’re not saying.

Sales Presentations: Susan Boyle

simswnj — Tue, 21 Apr 2009 18:42:26 +0000

If a Susan Boyle look-alike stood in front of the Board Rooms that I’m familiar with, she would have been exposed to the same ridicule and condescension she experienced at her televised audition which I just saw on You Tube.

It would have been politely concealed, but the corporate elite occupying the seats around the table would have fidgeted on their leather cushions.

The video made me cry, especially when the judges finally gave voice to what I was feeling, although I thought the complete version on You Tube was incredibly cynical and manipulative. (I’ve linked to it, above.)

It made me cry because Ms. Boyle seemed to take it in stride that everyone spoke to her as though she were the village idiot.

Why is it that a middle-aged woman without a figure or a chic wardrobe is an object of ridicule?

In this youth-obsessed, status craving, competitive world, she took the stage with no apparent ammunition, until she opened her mouth. And suddenly we learned she had nerves of steel, talent, and a depth of humanity that made her seem more powerful than all the glitzy show-offs, and we all felt like idiots.

Which means we’re not really idiots, because when we see or hear something profoundly beautiful, we acknowledge it, and shake our heads at our own folly.

“Deep down, we’re all shallow,” said Oscar Wilde. I have to disagree.

I’d say we’re shallow until we witness something deep, like Susan Boyle’s talent, and then we are moved out of our shallowness, and into appreciation.