Some of us are born with, or acquire through experience, a voice that is tentative and evokes in others the tendency to ignore what we say.

Habits such as talking too quietly, or too quickly, or going up at the ends of sentences, or sounding too breathy, or too stereotypically “blue collar”—all these, and other vocal habits, can cause listeners to dismiss our ideas.

This is most obviously a problem for professional people whose job demands that they communicate their expertise, compete for promotion, and sell themselves and their ideas both inside their organizations, and out in the marketplace.

What can be done to help them?

1. Make them aware of the problem.  We are reluctant to do this because the voice is such a deeply personal part of us.  To criticize the voice of another, we think to ourselves, would be hurtful to them.  Quite the contrary, if done in a supportive manner.  Broadcasters and actors were not born with the voices we hear on  radio and TV.  They work with voice and speech teachers to improve the appeal of their on-air presence.  Since we in the business world are always “on” at work, why should we not do what we can to improve our chances to climb to the top?
2. The voice is a wind instrument.  In order to play it well, we must know how to breathe to support the sound, and how to use our tongues and lips to make crisp, intelligible sounds, just as the fingers of a flautist move to stop the air to make specific notes..  These behaviors are easily learned with practice.  A good voice and speech teacher can be found at any university with a drama department.  He or she can help improve the credibility of a voice, and reduce the effect of any accent that might be getting in the way.
3. Finally, someone who seeks to improve his or her vocal presence should expect that it will take some time.  One does not learn how to play a wind instrument in a day. But with effort, one can improve the expressive range, the strength, and the resonance of a voice, and discover an ancient truth: that we are judged by how we speak.

I say the truth is ancient because I recently discovered this quote from The Book of Sirach, written in Hebrew in the 2^nd Century BCE.

When a sieve is shaken, the husks appear;

So do a man’s faults when he speaks.

As the test of what the potter molds is in the furnace,

So in his conversation is the test of a man.

The fruit of a tree shows the care it has had;

So too does a man’s speech disclose the bent of his mind.

Praise no man before he speaks,

For it is then that men are tested.

Sims Wyeth is an executive speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

Angela Lansbury and Cate Blanchett spoke briefly at last night’s TONY AWARDS ceremony.  They both have magnificent speaking voices.

They were not alone.  Most Broadway actors have strong speaking voices.  The question is:  did they become successful because they were gifted with such speaking voices, or did they work to develop their instruments?

The answer?  Who knows?  Some of us are born with a distinctive speaking voice, some of us are not, and others work their butts off to develop their speaking voice so they can have the career they want.

You are not an actor, and yet like an actor, your success depends on the impression you create and on how you perform on the job.  In fact, the sound of your speaking voice is arguably the most memorable thing about you: it echoes in the minds of those who have met you and worked with you.  Yet most of us get no training on how to use our speaking voices.

That’s too bad, because the speaking voice is perfectly trainable.  It can be tuned, like a guitar or a piano.  And training your speaking voice can be incredibly fun.

Here in New Jersey, training the speaking voice is a personal and professional goal for many.  Whether they are young women seeking to increase their image of authority and gravitas when they speak, or men with successful careers who want to minimize the stigma of an accent, they seek out private or group instruction in training the speaking voice as a passport to success.

Training the speaking voice covers:

• how to breath in order to support your sound
• how to release habitual tension in the speaking process
• how to expand the range, resonance and deep dark color of the voice
• and how to enunciate vowels and consonants with clarity and precision

Because New York and New Jersey are melting pots of ambitious and successful people—people who see opportunity and want to take advantage of it—many of them want to develop their speaking voices as their number one calling card.

Also a large number of major corporations in New York and New Jersey want to retain highly skilled knowledge workers who must interact with teams and present their specialized knowledge to others.  Helping these people to contribute to the organization is one of the many reasons why companies seek out training for voice and speech.

The speaking voice is the world’s greatest instrument—of leadership, change, and communication.  Tune your instrument.  Practice your instrument.  Become a master of your instrument. 

The rewards, for you and your company, will be positively resounding.

Sims Wyeth is an executive speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

My friend and colleague Patricia Fripp, one of the finest speakers and teachers in this world or the next, has a wonderful phrase.  “Sameness is the enemy.” 

What does she mean by this?  Here’s my take on it.

She means that speakers can’t hold the attention of a room full of people when they get stuck on the same channel for too long.

What is a channel?  Well, it’s something physical, mental, vocal, or verbal that you are doing too much of.

For instance, if your voice springs forth at the same volume all the time, your audience will tire.

If you plod or speed at the same pace for the duration, they will grow weary.

If you lack variety of pitch, and fail to make important words stand out from the less important, they will struggle to follow your reasoning.

If you stand in the same place for too long, your listeners will get fidgety.

If you move constantly back and forth across the floor like a shark, they will get distracted.  Such movement is noise, not signal.  It distracts from what you’re saying.

If you gesture too much, they will be drawn away from your content.

If you don’t gesture at all, they will struggle to understand your point of view, or how you feel about the issues, and will be less focused.

If you talk about yourself ad infinitum, their eyes will glaze over.

If slide after slide shows data, they will fatigue.

If you use fat words too often (big fancy ones) some listeners will withdraw in shame, and others will attack in a rage.

If you use skinny words (simple everyday ones) you may lose the more sophisticated members of your audience.

If you spend too much time in the world of the general and abstract, they will lust for particulars and stories.

On the other hand, if you deal exclusively in facts, they will wonder what your point is.

And if you make a theoretical case for action, they will drop out of listening because they hunger for a real world example to help them SEE what you SAY.

To paraphrase Adlai Stevenson, the way of the speaker is hard, requiring constant channel surfing in order to retain the attention of the viewer. 

Sameness is your enemy.  Variety, diversity, and surprise are your greatest allies.

Bring them with you to your next presentation.

Sims Wyeth is a speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.